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Education Credit Union is encouraging members not to disclose personal or
financial information over the phone or on the Internet.
MasterCard Holders
Recently, several MasterCard cardholders have been contacted in an e-mail
scam. In the e-mail, cardholders are being asked to update their account
information for their credit union MasterCard credit card as a result of
an asset purchase of CUETS Financial - a division of MBNA Canada Bank by
TD Bank Group. These e-mails are fraudulent - delete this type
of e-mail and do not click on the link in the message. The
e-mail directs people to a fraudulent version of the cuets.ca site where
they are asked to enter account information such as their social insurance
number, credit card number, card PIN and CVC number (the security code found
on the back of a credit card).Never disclose
any personal information over the phone or Internet.
You can help protect yourself with these simple tips:
- Unlike phishing e-mails, we will never ask you to verify personal information
in response to an e-mail
- Most fake communications convey a sense of urgency by threatening discontinued
service
- Many fraudulent e-mails contain misspellings, incorrect grammar, and
poor punctuation
- Links within the fake e-mail may appear valid, but deliver you to a fraudulent
site
- Phishing e-mails often use generic salutations like ‘Dear Customer’,
or ‘Dear Account Holder’ instead of your name
- The address from which the e-mail was sent is often not one from the
company it claims to be
More Information
Keeping financial information safe is something we take
very seriously. For more information about how you can protect your information,
visit our Forms/Publications page and read our Member Awareness, Member Scam
Protection and Member Identity Protection brochures.
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