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The Education Credit Union has adopted the Accessibility for Ontarians
with Disabilities Act, 2005 (AODA), with the Board of Directors approval
of a
policy created to ensure we meet the needs of all members.
Accessible customer
service is not about ramps or automatic door openers. It’s about understanding
that people with disabilities may have different
needs. Our staff have been trained to identify and accomodate those needs.
A copy of our policy can be obtained through the following link for your
information.
Accessibility for Ontarians with Disabilities Act, 2005 (AODA) Policy
The goal of Education Credit Union is to meet and surpass member expectations
while serving all members, including those with disabilities. Comments
regarding our services, and how well those expectations are being
met, are welcome and appreciated.
Please provide your comments to:
Email:
melaniem@ecusolutions.com
Written:
Melanie Mondoux, CEO
EducationCredit Union
6-51 Ardelt Avenue
Kitchener, ON N2C 2S9
Verbal:
Melanie Mondoux
519-742-3500 x 2231
Members can expect to receive a response within 5 business days.
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