Are you tired of paying big fees to big business banks and getting little in return? Do you feel that you deserve something different? Something better? Credit unions really are different from banks: we are community-based organizations built by our members, for our members. We truly are in business to serve!

We're here to serve you

At ECU we recognize that you work hard for your money, so we want to get your money working hard for you, no matter what size your wallet is. Our staff is knowledgeable, caring, and committed to working with you and your family to ensure that all your family's financial needs - present and future - will be met. That's what we're here for!

We are part of the community

When you choose ECU for your banking needs, your money stays in the community, helping improve the quality of life and the economic development of our region. And we give back to our community: last year ECU provided support or sponsorship to many events and organizations within the Region of Waterloo.

We are full service

We employ 37 staff members at our three ECU branches and offer everything you would expect from a financial institution and much more, including:

• FREE online, telephone and mobile banking services
• financial planning
• retirement savings and income plans, including TFSAs
• RESPs and educational loans
• lending services/mortgages/home equity lines of credit
• travel services including travellers cheques and insurance
• legal services
• tax preparation
• MasterCard Credit Card products
• special accounts for children, teens, young adults and seniors
• safe deposit boxes

We are solid

Over the past three decades, the Education Credit Union has established itself as a stable, progressive and competitive financial alternative for employees of the educational sector, Babcock & Wilcox, Canadian General Tower and Rockwell Automation, serving over 11,000 members in the Waterloo Region. And your deposits are protected through the Deposit Insurance Corporation of Ontario.

How do I switch my account?

Are you ready for something different and better? Interested in making the switch to the Education Credit Union for all your financial needs? Our switch kit has been designed to make switching to the credit union as easy as 1,2,3. Your member service representative can complete the Switch Kit forms for you over the phone or in person.

With our switch kit, changing to your credit union is easy:

1. Contact your member service representative at 519-742-3500 – Option 1 (Education Centre) or 519-772-3050 (TechTown) or 519-623-2211 (Cambridge) to receive expert advice and quality assistance in completing the transfer.


2. Your member service representative will help you complete the Switch Kit, completing the pertinent forms over the phone or in person:


• Financial Institution Transfer Request
• Pre-Authorized Payment Form
• Direct Deposit Form (WRDSB or University of Waterloo)
• Direct Deposit Authorization Form (other companies)
• MemberDirect Telephone/Internet Bill Payment


3. Once the applicable forms are complete, we can submit them for you. We just require your signature to complete the change.

That's all there is to it! We want to make your switch to the Education Credit Union hassle-free. And if you have any questions, just give us a call.

Contact Us
Member Services Education Centre 519-742-3500 Cambridge Place 519-623-2211 TechTown 519-772-3050 Click to email Member Services