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Attention MemberDirect® Users

When you login to MemberDirect Online for the first time starting October 31, 2017 you will be presented with a new Direct Payment Services Agreement.  This document includes updated information with regard to mobile services.  If you would like to print a copy, please click Direct Services Agreement.

Information about the Equifax data breach

Equifax announced that they have experienced a data breach affecting approximately 143 million Americans. Reportedly, the Canadian exposure is limited. Please be advised that this breach was not against any bank or credit union, but against the credit reporting bureau. More details .

If you're concerned that you may be a victim of any fraud, please use these helpful resources below. 

Canada Anti-Fraud Centre: http://www.antifraudcentre-centreantifraude.ca/index-eng.htm  
RCMP: http://www.rcmp-grc.gc.ca/scams-fraudes/index-eng.htm  
Competition Bureau: http://www.competitionbureau.gc.ca/eic/site/cb-bc.nsf/eng/h_00122.html  

If you wish to contact Equifax to discuss your concerns, please see their contact information here.
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