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MemberDirect® Banking Clients - August 27 & August 28

Our MemberDirect supplier will be performing maintenance on August 27 between 4 – 4:30 am during which time members may not be able to access MemberDirect online banking or some features within the application for a brief moment.

In addition, Interac® will be performing maintenance August 28 from 2 am 5 am and the e-Transfer service is expected to unavailable for 1 hour during this time.

Every effort will be taken to minimize service interruption.

MemberDirect® Banking Clients

In the last few weeks the Central 1 Cyber Security team has noticed elevated levels of fraudulent account activity. This coincides with a notification posted on the Interac® website today advising of a detected increase in reported phishing involving e-Transfers. Interac has some excellent information (http://www.interac.ca/en/fraud-update) on current phishing scams, and how members can help protect themselves.
The primary defense to phishing is simple; if you receive an email that seems suspicious, or unexpected, then check with the sender in a different medium (in person, call) to validate it.  If it’s not legitimate, delete it.

Travelling? Please let us know.

We have launched a service that provides added protection on your debit card. Please advise your branch when you are travelling. Read more...
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