Branch Hours January 28, 2020

All Education Credit Union branches will close at 4:00PM on January 28, 2020 for our Annual General Meeting. Regular branch hours will resume on January 29, 2020.

Interac e-Transfer Maintenance - Sunday, February 2

We have been informed by Interac that they will be performing maintenance on e-Transfers and Western Union Money Transfer via Interac e-Transfer on Sunday, February 2 from 2 a.m. to 6 a.m.   The service will be unavailable for up to 1 hour during this time.

Change to CUETS Financial Mastercard Payments

CUETS Financial, now MBNA, has notified cardholders of a change to billing/invoicing affecting utility bill setup through MemberDirect® online banking.  To ease the transition we will be migrating any CUETS Mastercard vendor information to MBNA Mastercard.  You will see the change on the Pay Bills page through MemberDirect and instead of CUETS Financial Mastercard the vendor name will be MBNA Canada Mastercard.  The card number will remain the same.

If you have any questions, please contact us at info@ecusolutions.com or call your branch.  Thank you.

Google Pixel and Deposit Anywhere Issue

We have been advised of a bug affecting Google Pixel users who upgrade to Android 10.  A new soft Android home button is blocking the Deposit Anywhere image capture button on all versions of our mobile app.

A fix is currently being tested that will require a mobile app upgrade.  We will post the date for an expected release when available.

There is a work around for affected users here.  We apologize for any inconvenience.

Investment Opportunity

From time to time an investor has the need to redeem his/her Investment Shares, which can then be transferred to another member. There are no fees and Investment Shares are RRSP, TFSA and Non-Registered eligible. If you are interested in taking advantage of this investment offer, please contact Jennifer Restagno at 519-742-3500 x 2233 or email her at jenniferr@ecusolutions.com.