Member Protection

Fraud Prevention

The security of your information should be one of your top priorities, and is of paramount importance to Education Credit Union. As always, if you have any questions or concerns, we're here to help. Contact your branch for further assistance or guidance.

Take action immediately if you suspect identity theft

  • Contact your credit union immediately if you suspect you have been a victim of identity theft or if there is unusual activity on your account.
  • Report the crime to the police and file a report.
  • Contact each credit grantor who has opened a fraudulent account in your name and close it right away.
  • Change your PIN and PAC numbers for your cards and access to your accounts.
  • Contact Canada Post if you suspect someone is diverting your mail.
  • Document the details of your contacts above with dates, names of the people you spoke with and the specifics of the discussion.

Money laundering

Money laundering claims many victims. Drug trafficking, illegal arms sales, prostitution, commercial fraud, people smuggling, corruption, and organized theft threaten the safety and security of our community.

Compliance with Proceeds of Crime (Money Laundering) Act helps detect, deter, and prevent money laundering activities. Under this Act is mandatory information, record keeping, and reporting requirements for financial entities including credit unions.

You will be asked to provide identification such as birth certificate, driver’s license, or similar type identification at account opening or when processing specified transactions.


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