What's New at ECU

Enhanced Security for Online Banking

Education Credit Union continuously looks at new ways to provide convenience and flexibility to members through technology. During the past year we introduced Interac® Online Payments, Enhanced User Features for Interac® e-Transfer and the ability to wire funds through Western Union using Online International Remittance. As technology becomes more readily available, attempts to compromise security escalate and we need to be diligent in our efforts to thwart cybersecurity, a responsibility your credit union takes very seriously.

We are currently assessing several security features to protect our MemberDirect® users and will release these measures in a staggered manner. Over the next couple of weeks, when you logon to online banking or use a service like e-Transfer or Interac® Online Payments you may be presented with an image asking you to 'select all images with a certain object in them', such as street lights or a bus. You simply click on the images that relate and click verify. This measure helps to protect against fraudsters who attempt to login to online banking sites in an automated fashion, using 'bots'.

Some tips for our new security protocol:

1. Some members will be challenged every time - some not at all, some only sometimes. 

2. If the images appear dark or fuzzy, click the refresh icon in the bottom left to see new images.

3. You may be asked several sets of questions.

4. There is an icon representing headphones for an audio challenge if you have vision issues. 

5. This new system only supports the latest two versions of the popular browsers. 

In summary, if you are not being challenged, it is actually a good thing. It means the system has determined you're not a robot and didn't need to challenge you. If you are constantly challenged, it's also a good thing because the system is ensuring you are a valid user.


Interac e-Transfer® Enhanced User Features

Two more features from Interac® e-Transfer that you're going to love!

Request Money

A cool way to say you owe me money or an important tool to streamline payments. Easily request money that you are owed or use it as a friendly reminder when friends or family may have forgotten to pay you back. Using online or mobile banking select a contact, enter an amount and an account where funds are to be deposited as part of the request. There is even an option to add a personalized message or an invoice number if it's for a business! An Interac® e-Transfer notification will then be sent to the contact. Once they receive the notification, they can fulfill the request by logging into their online banking, and the funds will be immediately deposited into your bank account.

Autodeposit

Interac® e-Transfer is easier with the new autodeposit feature that is a secure way to receive money without having to answer security questions for every transaction. Autodeposit is designed by linking your email address to a bank account at ECU. When an Interac® e-Transfer is sent the payment will automatically be deposited in the bank account associated with that email address. You will receive a notification that funds were deposited. There is no longer a need to select your Financial Institution, login to online banking and answer a security question!

Contact a branch today for more information!

Digital Banking Solutions - Bank Anywhere for FREE!

Our range of FREE* digital banking solutions are E-fficient, C-onvenient & U-ncomplicated...just the way banking should be!

Convenient Cash Access
  • Through ATM locator
  • INTERAC® Flash (tap enabled) debit cards*
  • Free home delivery of foreign currencies (USD/GBP, etc.)
  • INTERAC® e-transfers*
Banking Services
  • Online banking including FREE family and friends ECU fund transfers
  • Mobile banking (bill payment, balance inquiries, etc.)
  • E-statements for your convenience
  • Text services (alerts, transfers, balance inquiries, etc.)
  • Telephone banking
Transactional Services
  • Deposit Anywhere (mobile cheque deposits)*
  • Bill payment
  • Automatic transfers
  • Online international money transfers (Online International Remittance)
  • Use your debit card to buy online
Fraud Protection
  • Information text alert messages
  • Email alert messages

*Some limitations and conditions may apply

® Trademark of Interac Inc, used under license.

Deposit Anywhere™ is a trademark of Central 1 Credit Union, used under license



ECU MATCH-A-PAT

Trying to save your money but just can't figure out how? Let Education Credit Union (ECU) help by matching your first month's savings* when you set up an automatic Pre-Authorized Transfer (PAT) to your ECU Savings Account, RRSP or TFSA. Contact your branch for more details.

*ECU will match up to a maximum of $100

VISA* Credit Card

We pride ourselves on getting to know our members and understand that every member has different needs. That’s why we are proud to offer a suite of VISA options and can fit you to the right card for your lifestyle. Whether you simply want to receive cash back on your purchases, or a student who wants to build a good credit, or perhaps an avid traveler close to home or abroad -- we have the right card for you. Reward yourself with one of our flexible Collabria VISA’s by applying online or in branch. It’s easy!

*The Collabria Visa Card is issued by Collabria Financial Services Inc., pursuant to a license from Visa. Visa is a trademark of Visa Int. and is used under license.
 

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