Travel Services

Travel Insurance

Before travelling outside of Canada, it is imperative that you have insurance coverage in the event of an emergency. Did you know many credit cards and employer benefits offer some form of travel insurance?

In the event you are not covered or would like some additional peace of mind, the Education Credit Union in conjunction with Credit Union Insurance Services (CUMIS), are here to offer you unique travel-insurance protection. CUMIS travel insurance is rated specifically for the area where you plan to travel. Regardless of whether you're traveling for business, pleasure or attending school, you pay according to your destination. CUMIS offers competitive rates on travel insurance to worldwide destinations and provides insurance to visitors of Canada.

Out-of-Province Travel Benefits:

  • 24-hour emergency medical evacuation, verification of coverage to medical link between you and your family, home doctor and employer.
  • On-staff physician and team of claims professional.
  • Upfront payment of approved claims.
  • Coordination of payment of claim with provincial or territorial health plan, and any other insurers.

For more information about your policy, claims or service, contact the CUMIS Policyholder Inquiry Centre at 1-877-885-2847.

Travel Notification Program

To help fight against debit card fraud, Education Credit Union has implemented a country blocking program. When you have plans to travel outside of Canada, and intend to use your MEMBER CARD® debit card and/or chip GLOBAL PAYMENT™ MasterCard® card, let us know.

To ensure continued access to your funds when outside of Canada, please notify us at least 3 business days before you leave and we will ensure your cards are unblocked for your destination.

What is country blocking?

The Travel Notification program involves blocking the use of debit/payment cards in certain locations outside of Canada where debit card fraud is most frequently occurring in order to prevent fraudulent activity and protect the money in members' accounts.

Doesn't CHIP card technology prevent fraud?

Although CHIP cards have drastically reduced fraud within Canada, fraudulent activity continues to rise in countries that have not implemented the technology. As a result, Canadian credit unions are taking a proactive approach and are placing blocks on countries were high rates of fraudulent activity occur, including some US states.

How can I contact you?

If you're planning to travel, simply call one of our branches during business hours, or email us at info@ecusolutions.com at least 3 business days before departure. Please provide us with:
  • Your name
  • The names of any other ECU family members travelling with you who intend on using their card
  • The date(s) you are travelling
  • Your destination(s)

If you have any questions regarding the Travel Notification program please contact one of our branches and a Member Services Representative will be happy to assist you.

 

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